FAQs

We GUARANTEE the fastest processing and shipping times in the industry, along with the most responsive customer service, period.

Handling time: 1-4 days (Monday – Friday)
Transit time: 5-8 days. (Monday – Friday)

Delivery Time: Handling time + Transit time

Read more about our Shpipping Policy

We are committed to ensuring a safe shopping experience on our Website. We place the highest value on your privacy and security.

At the ParamountLift store, we accept all major credit cards and payments made via Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, Meta Pay, and PayPal.

We currently accept Shopify payments.

Secure Sockets Layer (128-bit SSL Security) https://paramountlift.com/ uses Secure Sockets Layer (SSL) technology to provide you with the safest and most secure shopping experience possible. SSL technology enables the encryption (scrambling) of sensitive information, including passwords and Mastercard numbers, during your online transactions. All forms on our site are secured with SSL technology so that your personal information remains safe and out of reach of malicious people.

Please read our Payment Policy.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We offer a 30 Day Money Back Guarantee On All Items.

Please read our Return Policy.

You can cancel any order for a 100% refund before it has shipped out. Please notify us immediately at info@paramountlift.com if you would like to cancel your order. Once the order has shipped, it is subject to our 30-Day Return Policy.

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.

If your item(s) do arrive damaged, please send photos to info@paramountlift.com and we will process a replacement or compensation.

To place an order online, simply click “Add To Cart” on your preferred product and proceed to checkout. Enter your shipping and billing information and complete checkout. 

Once you place your order, you will receive a confirmation email confirmation credit card authorization and shipping/billing information.

We will immediately process your order and you will receive an email confirming your order has shipped with a tracking number once it leaves the warehouse. 

If an item goes out of stock, you will be notified via email or phone within one business day. We take great measures to ensure all products listed on our website are in stock, but often times items can quickly sell out due to high demand.

An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

Yes, you can change your order at no cost by simply emailing us at info@paramountlift.com and requesting the change. Any price difference will be credited to your card or we will send you a custom invoice to pay the difference. Orders can only be changed before shipping. 

You can get immediate assistance regarding the status of your order by emailing info@paramountlift.com or calling +1 412-387-6409